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Privacy Policy

Welcome to SJS Marine & Engineering Pte Ltd (“we,” “our,” or “us”). We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our website at www.sjsmarine.com.sg and purchase products from us.

By using our website, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Order history
  • Account login details
  • Customer service communications

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Website activity and analytics information

2. How We Use Your Personal Data

We may collect, use, and disclose your personal data for purposes including:

  • Processing and fulfilling orders
  • Delivering purchased products
  • Processing payments
  • Providing customer support
  • Managing your account
  • Sending order confirmations and updates
  • Responding to enquiries and feedback
  • Improving our website and services
  • Preventing fraud and unauthorized transactions
  • Complying with legal and regulatory obligations
  • Sending marketing communications where consent has been provided

3. Payment Processing

We use PayPal as our payment processor.

When you make a purchase, your payment information is processed directly by PayPal. We do not store your complete credit card or banking information on our servers.

PayPal may collect personal data including:

  • Name
  • Billing information
  • Payment card details
  • Transaction information
  • Device and technical information

Your use of PayPal’s services is subject to PayPal’s own terms and privacy practices.

For more information, please refer to:

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Personalize user experience
  • Support marketing and advertising activities

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Disclosure of Personal Data

We may disclose your personal data to third parties where necessary, including:

  • Payment processors such as PayPal
  • Courier and logistics providers
  • IT and website hosting service providers
  • Marketing and analytics providers
  • Professional advisers and auditors
  • Government authorities or regulators where required by law

We do not sell your personal data to third parties.

6. Overseas Transfer of Personal Data

Your personal data may be transferred, stored, or processed outside Singapore by our service providers, including PayPal and cloud hosting providers.

Where personal data is transferred overseas, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to that required under Singapore’s PDPA.

7. Protection of Personal Data

We implement reasonable administrative, physical, and technical security arrangements to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

However, no method of internet transmission or electronic storage is completely secure.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable laws.

When personal data is no longer required, we will securely delete or anonymize it.

9. Access and Correction Requests

Under the PDPA, you may request:

  • Access to personal data we hold about you
  • Information on how your personal data has been used or disclosed
  • Correction of inaccurate or incomplete personal data

Requests may be made by contacting us using the details below. We may require reasonable verification of your identity before processing your request.

10. Marketing Communications

Where you have provided consent, we may send promotional emails, newsletters, or marketing messages.

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.